Resume

Download a PDF version here.

Experience


UX Designer
EMBL-EBI, Hinxton, Cambridgeshire
February 2021 – December 2024
  • COVID-19 Data Portal – Research and design of a portal to share viral and genomic COVID-19 data. Project involved UI design, usability testing, analytics and more. Published in the journal Nucleic Acids Research, 2021. DOI: 10.1093/nar/gkab417
  • ServiceNow Implementation – Usability testing, heuristic evaluations and design suggestions to improve a company-wide internal tool. 
  • Other projects: Design and UX for PDCM Finder, EMBL-EBI Training, INDSC and more.

UX Consultant
Intact Financial Corporation, Montréal
August 2018 – August 2019
  • Added Value research – Planned and conducted interviews with customers to discover opportunities to deliver additional value. Led to a hackathon developing the most promising features.
  • Billing redesign  – Designed the new billing system for millions of Canadian customers. Project involved several rounds of usability testing, both remote and in-person, card sorting, web analytics, A/B testing and high fidelity prototyping.
  • Other projects – Various improvements to desktop and mobile websites, iOS and Android applications for Intact and subsidiaries.
UX Designer
Jonar, Montréal
July 2016 – August 2018
  • ParagonERP – Sole designer of an Enterprise Resource Planning web app. Project included wireframing, usability testing, data visualization, card sorting, web analytics and more.
  • Website redesign – Redesigned website based on A/B testing and UX heuristics, increasing usability, contacts, and sales.
  • Other projects – Designed online banner ads, marketing strategy, improved purchasing flow, improved design processes.
Interpretation Coordinator Intern
International Telecommunication Union, Geneva
Interpretation Coordinator Intern
February 2016 – July 2016
  • Organizing interpretation needs for international conferences
  • Schedules, contracts, and travel plans for interpreters (SAP).

Education

MSc Computer Science
University of York, UK
September 2019 –  September 2020
MSc Human-Centered Interactive Technologies

Bachelor of Arts
McGill University, Montréal
September 2012 – August 2015
Major: Psychology
Minor: Economics

Skills


Qualitative research methods
Usability testing, user interviews, heuristic analysis, card sorting, focus groups, thematic analysis.

Quantitative research methods
Web analytics, A/B testing, statistical analysis

Design
Wireframing, storyboarding, Sketch, Figma, Adobe suite

Programming languages
Basic proficiency in Python, C, JavaScript, R, HTML+CSS

Academic Projects

User-centered design of a campus navigation app
Group project to design a campus navigation app, involving user interviews, prototyping, heuristic and usability evaluations.


Effect of ‘loot box’ warning labels on parents perceptions of video games
Empirical survey, statistical analysis in R.

Designing frictions to regulate
mindless browsing
MSc Dissertation, exploring various design strategies to help people manage time spent browsing mindlessly.

Languages

  • English
  • French
  • Spanish (Conversational)